Delivery and Order Information

 

PAYMENTS & ORDERS

 

You can use our  Shopping Cart to pay for your items through Paypal or using debit/credit cards, you DO NOT have to have a Paypal Account.

OR

You may order over the telephone using most credit cards, please contact us on 01656 720812. However, please note that you must have all relevant SKU codes and descriptions to process. Your order may not be dispatched for 24 hours.

Please note that all our prices are inclusive of VAT unless you are outside of the EU.

VAT is only charged to customers residing in GB and North Ireland.

Countries outside of Great Britain are subject to (country specific) Import Duties and Taxes and you, the customer, are responsible for paying any additional fees incurred, if you refuse to pay the import duties and your order is returned to us, we will only refund the cost of the goods plus a restocking fee of £5.00.  The carriage costs WILL NOT be refunded.

Any orders held in a basket and paid at a later date may be refused and refunded.


OUR ADDRESS

Glitter Body Art Ltd, Unit 44 Tondu Enterprise Park, Tondu. Bridgend, CF32 9BS


COPYRIGHT

All stencils and photographs as appearing on this website are in the ownership of Glitter Body Art Limited and are protected under the Copyright, Designs and Patents Act 1988.

Legal action will be taken against any unauthorised copying.

PLEASE NOTE THAT WE DO NOT ALLOW WHOLESALE RESELLING OF OUR PRODUCTS WITHOUT WRITTEN PERMISSION FROM OURSELVES


DELIVERY INFORMATION

We endeavour to send orders out within 24 hours of received monies, Monday to Thursday, however, in case of any postal difficulties/bank holidays etc, please allow the Post Office up to 28 days delivery, this is stipulated by the Post Office but most packaged are received within 24 hours.  Please contact us by telephone or email if you require your tracking number.

DELIVERY ADDRESSES

Please make sure you have given us your CORRECT and CURRENT postal address, especially the correct Postcode. You will be liable for extra postage fees if you have failed to update your address with Paypal and your package has been returned to us. If we have emailed you for confirmation of the correct address and you fail to respond we will automatically refund your order within 24 hours.

UK POSTAGE COSTS

FREE 2nd Class Postage up to £50 net (MINIMUM SPEND £5.00) (1st class postage up to £50 net – £2.99)

SPEND OVER £50 Net = FREE 1st Class*

* Currently our cut off order point is 12 NOON
* Orders placed between Friday 12 NOON to Monday 9AM will be processed on the Monday

UK NEXT DAY – Next Day is £8.99 and with Royal Mail Special Delivery Guaranteed – Order before Noon –  This service requires a signature (please make sure you are in to receive your parcel) – Arrives next day by 1pm – PLEASE PLACE ORDERS BEFORE 12 NOON!! Monday to Thursday Only! Royal Mail do not delivery on Sundays or Bank Holidays.

EUROPE & REST OF THE WORLD

If you require fast shipping please contact us for a quote.

EUROPE – We ship to all European Countries but please note you (the buyer) will be responsible for any import taxes and duties placed on the delivery. If you refuse to pay the import taxes imposed by your country and the item is to be sent back to us by the courier, you, the buyer will be responsible for their fees.

 

INTERNATIONAL:

Following Brexit all International Orders sent from the UK may be liable for import duties, if these duties are not paid and the package is returned to us, we will refund the goods value minus the postage fees and any other fees imposed by the courier, including a restocking fee of £5.00.

International Orders over 2KG will be sent with a courier and not Royal Mail.

Please note to due to Custom issues, we DO NOT ship to SOUTH AFRICA.

International delivery costs are calculated automatically on the Shopping Cart page depending upon the weight of all items in your cart & the delivery address

 

 

Weight

Europe

World

Up to 100g £ 11.99 £ 14.99
100g – 250g £ 12.99 £ 16.99
250g – 500g £ 14.99 £22.99
500g – 750g £15.99 £24.99
750g – 1kg £16.99 £29.99
1kg – 1250g £17.99 £32.99
1250g – 1.5kg £18.99 £34.99
1.5kg – 2kg £19.99 £36.99
Over 2kg £44.99 * £44.99* 

* Europe & Worldwide delivery costs over 2kg are subject to change depending upon the country / state / province.

 



RETURNS POLICY

All our products carry a full money back guarantee. If you are unhappy with your purchase you may return it within 7 days of receipt for an exchange or full refund. All goods returned must be in perfect condition and in original packaging when returned. Please enclose your receipt, full name, address, telephone number and your request for exchange or refund and remember to ask for a receipt of shipment. We no longer offer return labels.

You are responsible for postage costs on returning goods to us. We may also charge a re-stocking fee of £5.00 on returned items.


 

PRIVACY

We have updated our privacy policy


CONTACT US

We are an online company so are open 24 hours a day.  However, our phone lines are only currently operational between 9am and 4pm should you have any queries.

glitterbodyartinfo@gmail.com or telephone on 01656 720812

PLEASE NOTE WE DO NOT WORK SATURDAYS OR SUNDAYS and any orders placed over a weekend will be dispatched on a Monday (excluding Bank Holidays)!

Alternatively you can write to us at:-

Glitter Body Art Ltd, Unit 44, Tondu Enterprise Park, Tondu, Bridgend. CF32 9BS