Customer Services

PAYMENTS & ORDERS
Using our Shopping Cart you can pay for your items through Paypal or using debit/credit cards

OR

Over the telephone using most credit cards: 01656 720812, however, please note your order may not be dispatched for 24 hours and we require all products codes when ordering.

Please note that all our prices are inclusive of VAT.

VAT is only charged to customers residing in EU (European Union) countries.

Countries outside the EU are subject to (country specific) import taxes and the customer is responsible for paying any fees.

Any orders held in a basket and paid at a later date may be refused and refunded.


ADDRESS

Glitter Body Art Ltd, Unit 44 Tondu Enterprise Park, Tondu. Bridgend, CF32 9BS


COPYRIGHT

All stencils and photographs as appearing on this website are in the ownership of Glitter Body Art Limited and are protected under the Copyright, Designs and Patents Act 1988.

Legal action will be taken against any unauthorised copying.

PLEASE NOTE THAT WE DO NOT ALLOW RESELLING OF OUR PRODUCTS WITHOUT WRITTEN PERMISSION FROM OURSELVES


Delivery Information

We endeavour to send orders out within 24 hours of received monies, Monday to Thursday, however, in case of any postal difficulties/bank holidays etc, please allow the Post Office up to 28 days delivery. Please contact us by telephone if you need your tracking number.

DELIVERY ADDRESSES

Please make sure you have given us your CORRECT and CURRENT postal address, especially the correct Postcode. You will be liable for extra postage fees if you have failed to update your address with Paypal and your package has been returned to us.

POSTAGE COSTS

UK LETTER (Royal Mail 1st Class) – Orders Under 6g ONLY = 70p

UK STANDARD:
STANDARD = £4.00*
SPEND OVER £75 = FREE*

NEXT DAY DELIVERY (TRACKED)
Spend up to £75 = £8*
Spend over £75 = £6*

* Next Day deliveries are only available Monday to Thursday – order BEFORE 12.30PM
* FRIDAY delivery cut off point is 12 NOON
* Orders placed between Friday 12 NOON to Monday 9AM will be processed the following Monday
* We do not do Saturday deliveries
* Scottish Highlands, Northern Ireland and UK Islands will be sent First Class

*PLEASE NOTE ON THE ODD OCCASION THERE MAY BE AN ISSUE WITH OUR COURIERS NEXT DAY DELIVERY SERVICE WHICH IS BEYOND OUR CONTROL

 

UK (ISLE OF MAN) – Next day delivery is not available.

 

INTERNATIONAL:

We do not ship quantities over 2KG to the USA and Canada.

Please note to due to Custom issues, we DO NOT ship to SOUTH AFRICA.

International delivery costs are calculated automatically on the Shopping Cart page depending upon the weight of all items in your cart & the delivery address

Weight

Europe

World

Up to 100g £7.85 £8.35
100g – 200g £8.30 £9.35
200g – 500g £9.60 £11.75
500g – 700g £10.90 £14.15
700g – 800g £12.20 £16.55
800g – 1kg £12.20 £16.55
1kg – 1.2kg £13.50 £18.95
1.2kg – 1.4kg £14.80 £21.35
1.4kg – 1.6kg £16.10 £23.75
1.6kg – 2kg £17.40 £26.15
Over 2kg £25.40 * £34.15 *

* Europe & Worldwide delivery costs over 2kg are subject to change depending upon the country / state / province.



RETURNS POLICY

All our products carry a full money back guarantee. If you are unhappy with your purchase you may return it within 7 days of receipt for an exchange or full refund. All goods returned must be in perfect condition and in original packaging when returned. Please enclose your receipt, full name, address, telephone number and your request for exchange or refund.

You are responsible for postage costs on returning goods to us. We may charge a re-stocking fee on returned items.


Privacy

We have updated our privacy policy


Contact Us

OFFICE HOURS

9am – 5pm Monday – Thursday

9am – 2pm on Fridays

We are closed for lunch between 1.00pm – 1.30pm

If you have any queries please contact us at

glitterbodyartinfo@gmail.com or telephone on 01656 720812

Alternatively you can write to us at:-

Glitter Body Art Ltd, Unit 44, Tondu Enterprise Park, Tondu, Bridgend. CF32 9BS